"The reason I said that Ash did a good job is because how he actually went above and beyond for me. Not because he produced my ECU on time. He went the extra mile to email me, not the other way around." Well, you sure did it this time Ash. You emailed a customer! Congrats!
Now if you can just keep up with this "above and beyond" behavior of emailing your customers and getting them the correct product within a reasonable amount of time. 6 months - a year from now we might (as a community) begin to consider you a business!
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